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Refund Policy

Refund will be made within 7 working in the same form for orders placed by CC/DC/Net Banking and for COD( Cash on delivery order once we receive the bank details from customer.

Cancellations by the Customer
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order with the valid reason by mailing @ onlinestore@thenaturesco.com


Amending orders :
We won’t be able to take requests to change shipping address. One can modify orders once placed in COD mode only.


Free Samples:
Samples will be added in orders as per availability.


Defective / Tampered products:
Any complaints regarding the order received will be entertained on onlinestore@thenaturesco.com only. After evaluation we will process the replacement if applicable. Any product related queries will be entertained on feedback@thenaturesco.com


Cancellation by The Nature's Co
Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

In any circumstances beyond our control, if we are not able to service the order, we will inform you and initiate replacement of product(s) not available or refund against the product(s), as per your choice.


Product Shelf Life
All Products having a shelf life of 6 months or more are not considered nearing expiry. The same are shipped as per batch availablity at the time of your order.


Return Policy
All the products can be returned within 7 working days from the day of delivery in sealed packaging with any manufacturing defects. cannot be replaced unless there is any manufacturing defect . The Same will be as per management and Q.C discreation only.


All issues will be handle in arbitions court in English language in Mumbai only.